Returns policy

Product Quality Issues
The following situations are considered product quality issues:

Including:
·Printing errors;
·Product damage;
·Production errors;
·Wrong items；
·Missing items.

Shipping & Logistics Issues

Including:
·Package confirmed as lost;
·Long-term lack of logistics updates;
·Abnormal situations occurring during transportation.

When submitting an after-sales service request, complete supporting materials must be provided, including:·
·Product Photos
·Requirements:
·Clearly show the overall product;
·Clearly display the location of the issue;
Allow the actual situation to be determined.

Quantity of Affected Products
Including:
·Quantity of damaged products;
·Quantity of incorrect products;
·Quantity of missing products.

Order Information
Including:
·Order number;
·Product information;
·Purchase records.

Problem Description
·The description should include:
·The issue existing with the product;
·How the issue occurred;
·The specific impact caused.